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GDPR Notice

Last updated: 4/4/2026

Under the General Data Protection Regulation (GDPR), we are committed to protecting your personal data and your rights.

1. Data Controller

Sola Vip Transfer acts as the data controller for the personal data collected through our services.

Sola Vip Transfer

TURSAB No: 16824

Antalya, Turkey

info@solaviptransfer.com

2. Data We Collect

  • Identity Information: Name, surname
  • Contact Information: Email address, phone number
  • Travel Information: Pickup location, destination, date, time, number of passengers
  • Flight Information: Flight code (for airport transfers)
  • Other Information: Special requests, notes

3. Purpose of Processing

  • Planning and providing transfer services
  • Processing reservations
  • Customer relationship management and communication
  • Measuring and improving service quality
  • Fulfilling legal obligations
  • Evaluating complaints and requests

4. Legal Basis

We process your personal data based on: (a) performance of a contract, (b) legitimate interests, and (c) compliance with legal obligations.

5. Data Sharing

Your personal data may be shared with: drivers providing the transfer service, authorities within the scope of legal obligations, and technical infrastructure providers.

6. Your Rights

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations, typically 5 years from the last transaction.

8. Security

Your personal data is protected with appropriate technical and administrative measures against unauthorized access, loss, and destruction.

9. Contact

To exercise your rights or for any questions about data protection, please contact us:

Email: gdpr@solaviptransfer.com

Address: Antalya, Turkey

Your requests will be processed free of charge within 30 days.